Refund and Cancellation Policy

1. Free drafts and previews

Creating a draft, previewing it, and using the structured editor are free. No card is required to generate or inspect a draft. Fair-use limits apply.

2. Hosting subscription

• Publishing starts a $19.99 per month subscription for that live site.
• The subscription renews automatically until cancelled.
• You can cancel from the Stripe Billing Portal, available in the editor. Cancellation stops future renewals.
• After cancellation, the site remains available until the end of the period you already paid for. It then stops serving. You can export the source during that period.
• We do not automatically refund a period that has already started. If you believe a charge was made in error, contact us within 14 days and we will review it.

3. One-time source download

The source download costs $1.99 once per site and unlocks the static bundle for that site. It is included while a hosting subscription is active. Because the download is delivered immediately, it is generally non-refundable, except where consumer law requires a refund or where the download could not be delivered.

Buying the source does not cancel a hosting subscription, and a hosting subscription does not transfer ownership of the underlying studio software.

4. Failed payments and grace period

If a renewal fails, Stripe may retry the payment. The site receives a short grace period; during that window it may stay online while you update the card. If payment is not restored, the site stops serving and the custom domain is detached. We do not delete the draft without a separate deletion action.

5. Chargebacks

Please contact us before starting a chargeback so we can fix the issue. A chargeback may suspend the associated sites while the payment processor investigates.

6. Statutory rights

Nothing in this policy limits a refund or cancellation right that cannot be excluded under the consumer law that applies to you. If you are in the EEA or UK and have a statutory withdrawal right, tell us within the applicable period. Where you asked us to begin a digital service immediately, the law may reduce or remove that right once the service has been fully performed.

7. Contact

Billing questions: support@fastwebsite.app. Include the account email, site address, and Stripe receipt or invoice number.